Privacy Policy

Last Updated: June 2026

Welcome to IP Setapak Langkah. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with our ERP-related solutions.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Business information
  • Any information submitted through contact forms, support requests, or consultation inquiries

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of access
  • Website usage statistics

Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Cookies may help us:

  • Remember user preferences
  • Improve website performance
  • Analyze visitor behavior
  • Deliver relevant content

You may disable cookies through your browser settings, although some features of the website may not function properly.

How We Use Your Information

We use collected information for the following purposes:

  • Providing ERP consulting and related services
  • Responding to inquiries and support requests
  • Scheduling consultations and demonstrations
  • Improving website functionality and user experience
  • Monitoring website performance and security
  • Sending service updates and business communications
  • Complying with legal obligations
  • Preventing fraud and unauthorized activities

Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.

We may share information only in the following circumstances:

Service Providers

We may work with trusted third-party service providers that assist us in operating our website, hosting services, analytics, customer support, or marketing activities.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the business transaction.

Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

Analytics and Advertising

We may use third-party analytics and advertising services to understand website performance and improve marketing effectiveness.

These services may collect information such as:

  • Device identifiers
  • Browser information
  • Website interactions
  • Referral sources

Such information is generally used in aggregate form and does not directly identify individual users.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized whenever reasonably possible.

Your Rights

Depending on applicable laws and regulations, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Request data portability where applicable
  • Withdraw consent where consent is the basis for processing

To exercise any of these rights, please contact us using the contact information provided below.

Children’s Privacy

Our services and website are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it promptly.

International Data Transfers

If you access our website from outside the country in which our servers are located, your information may be transferred, stored, and processed in another jurisdiction.

By using our website, you consent to such transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or service offerings.

Any updates will be posted on this page along with the revised effective date.

We encourage users to review this page regularly to stay informed about how we protect personal information.

Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us through our website:

IP Setapak Langkah
Website: https://ip.setapaklangkah.com/

We are committed to addressing privacy concerns and responding to inquiries in a timely and professional manner.